Returns & Exchanges
At Hombli, we want you to be completely satisfied with your smart home experience. If your device isn't the right fit, you can return your products within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Device
Place the product in its original packaging with all included accessories and manuals to ensure a smooth inspection process.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return package.
Receive Your Refund
Once our technicians verify the item's condition at our warehouse, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing